Packaging and Handling
Quoted prices are in Canadian
Orders are processed and shipped within 48 hours of receipt
Shipping and handling fees will be applied to all orders
- unless a promotion is advertised.
Shipping costs are determined by
the weight of the package, the destination, and the method of shipment.
Prices are quoted for surface mail (delivery 2 to 5 days) We will quote
shipping costs on specific orders on an individual basis.
will be handled by Canada Post and their partners in the U.S. Delivery
time depends on the destination.
We have a 100% customer satisfaction guarantee.
If you are not entirely satisfied with your purchase, you can return it
within 10 days of the date of receipt provided that the returned tea
boxes is still wrapped in its original wrapping.
In the unlikely
event that your product is lost or damaged in transit, please contact us
In the case of damage, please contact us within 48 hours
of receipt and return the product to us.
In the case of
non-delivery, please wait for 15 days from the date of your order in
case it has been delayed.
Customers information will not be made available to
We use the information that you supply to follow up on
orders and to test for 100% customer satisfaction.
When you order,
we need to know your name, e-mail address and delivery address.
faster response we also would like to know how we can contact you
telephonically or by fax. This will help us to efficiently process your
Use of Website
Newlands Import Corporation is not responsible in any manner for direct,
indirect, special or consequential damages, however caused, arising out
of your use of this Website and/or any web browser, including any
damages you may suffer if you transmit confidential or sensitive
information to us or if we communicate such information to you at your
request over the Internet. Links to other websites from this Website are
for convenience only. No endorsement of any third party products,
services or information is expressed or implied by any information,
material or content referred to or included on, or linked from or to
Information provided by Newlands Import Corporation and other sources on
this Website is believed to be accurate and reliable when placed on this
site, but we cannot guarantee it is accurate or complete or current at
all times. Information on this site is for informational purposes only
and is not intended to provide professional medical advice and should
not be relied upon in that regard. We endeavor to keep the prices and
fees posted at this site current. However, prices, fees and information
is subject to change at any time without notice to users and the posted
prices and fees at the site may not immediately reflect such changes.
Trademarks and Copyrights
Certain names, words, titles, phrases, logos, icons, graphics or
designs in the pages of this Website may constitute trade names,
registered or unregistered trade-marks of Newlands Import Corporation,
or of third parties and are used under license by Newlands Import
However, the display of Trademarks on pages at this
Website does not imply that any license has been granted to any third
party. All information in this Website is protected under the copyright
laws of Canada and/or other countries. Users of this Website shall be
entitled to copy any information for their own personal use but may not
republish or reproduce any such information in any manner Nothing
contained herein shall be construed as conferring by implication,
estoppel, or otherwise any license or right under any copyright, patent,
trademark or other proprietary rights of Newlands Import Corporation.